Symptoms

When using an agent that uses PowerShell remoting you see the following error

"Connecting to remote server failed with the following error message: Access is denied. For more information, see the about_Remote_Troubleshooting Help topic."



Cause

The XIA Configuration Client service account (or the custom credentials in use) do not have permissions to create a PowerShell remoting session to the remote machine.



Resolution

  • Use a user account that has permissions to connect to PowerShell remoting.

    or

  • Open a PowerShell console as Administrator



  • Execute the following command to display the PowerShell security descriptor
    Set-PSSessionConfiguration -ShowSecurityDescriptorUI -Name Microsoft.PowerShell

  • Modify the permissions as required.