Knowledge Base Articles
XIA Configuration Server provides the ability to store technical information and troubleshooting guides in the form of knowledge base articles.
Content can be entered into a knowledge base article using the HTML editor control, and includes the following fields
Summary
A summary of the information stored in the knowledge base article. This field is required.
Cause
The cause of the issue described in the knowledge base article.
Resolution
The steps required to resolve the issue.
More Information
Additional information relating to the knowledge base article.