Symptoms

When you scan a Microsoft Cluster you receive an error message similar to that below

"The Microsoft Cluster Agent encountered an exception when collecting node details from node name using WMI - The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)"



Cause

This is due to XIA Configuration not being able to communicate with one of the cluster nodes directly using WMI. This is required to obtain information such as node serial number.



Resolution