Symptoms

When a user attempts to access the XIA Configuration Server, they may see one of the following error messages depending on the browser used.


  • This page can’t be displayed

  • This site can’t be reached 





Cause
This issue can occur if HTTP redirect has been configured within IIS, and the redirect has been applied at both the web site and application level.




Resolution



  • If enabled, ensure that HTTP redirect has been configured with the correct address.

  • Ensure that HTTP Redirect has been disabled on the XIA Configuration Server application.