Symptoms

When uploading data from the XIA Configuration Client to the XIA Configuration Server using SSL the system reports

The underlying connection was closed: An unexpected error occurred on a receive.


The error is also shown when testing the server connection.



Cause

This error can occur when the computer running XIA Configuration Server has been configured to allow only TLS 1.2 connections, however the machine running the XIA Configuration Client is not configured to use TLS 1.2. 


More Information

Viewing the diagnostics log displays additional information.

The client and server cannot communicate, because they do not possess a common algorithm


Resolution



Windows Registry Editor Version 5.00


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]

"SystemDefaultTlsVersions"=dword:00000001

"SchUseStrongCrypto"=dword:00000001


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]

"Enabled"=dword:ffffffff

"DisabledByDefault"=dword:00000000