Symptoms

When you attempt to access XIA Configuration Server you may see the following error message:

HTTP Error 401.1 - Unauthorized



Cause

The issue can be caused if 


  • You are accessing XIA Configuration Server using a NetBIOS name or fully qualified domain name that is different from the server name - for example the server is demo-srv01.demonstration.int and you are using the address inventory.demonstration.int.


- and -



Resolution

To resolve the issue


  • Access the server using the server's fully qualified domain name.


- or -



- or -


  • Register the SPN for the custom FQDN and specific credentials using the following Microsoft article KB871179.