Assigning Support Provisions
Many items support the ability to have one or more support provisions assigned through relationships.
Open the item for editing, and modify the relationships and select the support provision to assign.
Relationship Type
Select the Is "Is Maintained By" relationship type for hardware maintenance.
Select the Is "Is Supported By" relationship type for technical support.
Click OK, and save the relationships.
Refresh the browser window to display the newly assigned support provisions.