Symptoms

When you attempt to access XIA Configuration Server you may see the following error message:


HTTP Error 500.0 - Internal Server Error

The page cannot be displayed because an internal server error has occurred.



More Information

Accessing a specific page such as the following may cause the page to be displayed but with incorrect styling and images missing. 

https://DEMO-SRV01/XIAConfiguration/default.aspx



Cause

This error can occur if the web server account does not have the impersonate a client after authentication user right. 


Typically the Network Service account has this right so the issue is normally only seen when XIA Configuration Server has been installed using a custom web server account.


This error is normally only seen when specific security policies have been applied by your organization to the server where XIA Configuration Server is installed.



Resolution



- or -