Symptoms

When connecting to the XIA Configuration Client service you receive the error
Failed to connect to an IPC Port: Access is denied.



Cause

The user connecting to the XIA Configuration Client service is not a member of the IPC Authorized Users group specified in the security settings.


Resolution
Log on as a user who is a member of the IPC Authorized Users group


- or -


If the group is unknown or has an issue you can correct it manually


  • Make a backup copy of the client configuration file, which is by default found in the following location
    C:\Program Files\CENTREL Solutions\XIA Configuration\XIA Configuration Service\Configuration\Configuration.xml

  • Open the Configuration.xml file in a text editor

  • Modify the IpcAuthorizedUsers property



  • Restart the XIA Configuration Service