The section allows the manual synchronization between XIA Configuration Server and the ServiceNow instance using the ServiceNow connector.



Force the resynchronization of all items that have already been synchronized

When this option is set all supported item types are synchronized between XIA Configuration Server and the ServiceNow instance even if the item has already been synchronized and no changes are required.


Simulate the synchronization

Simulates the synchronization between XIA Configuration Server and the ServiceNow instance, allowing a system administration to evaluate what actions would be taken by the ServiceNow connector such as matching and item creation.


Run Synchronization

Starts the synchronization or simulation of the synchronization between XIA Configuration Server and the ServiceNow instance.


Abort Synchronization

Aborts synchronization or simulation.


View Results

Opens the results in CSV file format.