Issue

When you scan a Windows machine that has a shared folder that is shared against the 8.3 filename - for example "c:\mydocu~1" the NTFS permissions are not collected by the XIA Configuration Client.



Cause

This is due to the WMI calls that XIA Configuration Client makes requiring the full path - for example "C:\My Documents".



Resolution

As 8.3 DOS style names are now deprecated it is recommended that you configure your shares to use the full Windows path names.