Customer Support

At CENTREL Solutions, we don’t just provide software — we provide assurance

Our dedicated support team ensures you get the most from our products at every stage, from your initial trial through to full enterprise deployment — whatever stage you’re at, our team is ready to assist.

  • Trial customer support. Receive full technical support during your evaluation period — completely free of charge.
  • Customer support. Supported customers benefit from priority technical assistance, access to product updates, and ongoing expert insight.

How to get support

Log a support call directly with our technical team for efficient issue resolution — we use TeamViewer for remote support to deliver secure, real-time troubleshooting and guidance.

Our support hours are Monday to Friday, 9:00am–5:00pm (London).

Getting started?

Looking to get started with one of our solutions? Get your free trial for XIA Configuration, XIA Automation, and XIA Links.

Exploring integration options for your IT infrastructure? Our detailed tutorials walk you through key use cases, so you can get started quickly and solve complex challenges efficiently.